Documentation

I Didn't Receive My Verification Email

What to check and how to resend your verification email if it hasn't arrived.

If your Enrich Layer verification email hasn't arrived, here are a few steps to get back on track.

Things to check first

  • Double-check your email address — make sure there are no typos in the email you used to sign up
  • Check spam, junk, or promotions folders — automated emails sometimes get filtered
  • Search your inbox for subject lines like "Verify your Enrich Layer account" or "Welcome to Enrich Layer"

Still no email?

If you've waited a few minutes and nothing has arrived:

  1. Go back to the login screen
  2. Click Resend Verification Email
  3. Make sure you're checking the correct email account linked to your sign-up

Need help?

If none of these steps work, reach out via live chat or email [email protected]. We can manually verify your account and help you get started.