Solidroad
Raise the quality bar for every customer interaction
Last updated: . For recent data, use our API.
Overview
Solidroad is the leading AI-native quality assurance and training platform, built for modern customer support teams.
Our technology automatically evaluates 100% of customer interactions across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalized coaching in real time.
We partner with high-growth global brands including OURA, Ryanair, ActiveCampaign, and Crypto.com.
Funding rounds
Disclosed funding: $63.5M across 5 rounds. Latest: Series A, 16 Apr 2026.
2 rounds have an undisclosed amount, not included in the total.
| Date | Type | Amount |
|---|---|---|
| 16 Apr 2026 | Series A | $25M |
Office locations
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Latest videos from Solidroad on YouTube
6. Assign a custom role through a SCIM attribute | Solidroad
2. Assign a custom role and check member access | Solidroad
5. Assign a custom role through a SAML attribute | Solidroad
1. Create a trainer role without assignment deletion | Solidroad
Recent posts from the Solidroad blog
- Great support teams don’t stop learning once onboarding is done.
That’s why we’re excited to welcome Midnite to Solidroad. Midnite will be using Solidroad’s AI simulations across ongoing training and development, giving Player Support teams the chance to practice realistic scenarios, sharpen their judgement and keep building confidence over time.
- We’re excited to announce our partnership with Unwrap, connecting customer intelligence directly to agent training.
Together, Unwrap surfaces what’s driving customer issues and the best paths to resolution, then Solidroad turns those insights into realistic, targeted training simulations. Better insights → better training → better customer experiences.