Yellow.ai
AI-first customer service automation crafted for enterprises
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Overview
Yellow.ai powers the future of service with Agentic AI.
We help enterprises move beyond traditional chatbots to deploy autonomous AI agents that understand, decide, and act...across voice, chat, and multimodal channels.
Trained on 16B+ conversations annually and built on a multi-LLM architecture, our platform enables real-time orchestration of workflows, decisions, and enterprise actions. The result? Faster resolutions, scalable efficiency, and radically improved customer and employee experiences.
1300+ global brands across 85+ countries trust Yellow.ai to transform service at scale. Key logos include Sony, Hyundai, Dominos, ITC Ltd, Ferrellgas, Waste Connections, Lulu Group, and Randstad,
Headquartered in San Mateo with offices across 6 countries, Yellow.ai is backed by $102M+ in funding from leading investors.
Funding rounds
Disclosed funding: $102.8M across 4 rounds. Latest: Mezzanine, 31 Jul 2025.
| Date | Type | Amount |
|---|---|---|
| 31 Jul 2025 | Mezzanine | $30.1M |
Office locations
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Latest videos from Yellow.ai on YouTube
Scaling Travel support with AI Agents
Navigating AI Agents in Public Services: The City of Cape Coral x Yellow.ai
How to move from FAQ bots to full service AI agents?
From Curiosity to Capability: Kicking Off Your AI Journey
Recent posts from the Yellow.ai blog
- Enterprise AI Platforms Compared for CX and EX
The CIO has two weeks before the contract goes to signature. The CX vice president wants autonomous agents handling customer conversations; the security team wants proof they can stop those agents from acting outside their permissions.
- Speech Recognition Accuracy: Metrics That Matter in 2026
The most popular advice about speech recognition accuracy is to compare vendors by their headline Word Error Rate and choose the lowest number. That can be a useful starting point, but it isn't a buying decision.