Freshworks
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Overview
(NASDAQ: FRSH · $13.92 ▲ 0.0%) Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms.
Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context.
Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
Private funding before listing
Disclosed funding: $399M across 8 rounds. Latest: IPO, 22 Sep 2021.
| Date | Type | Amount |
|---|---|---|
| 22 Sep 2021 | IPO | $1B |
Office locations
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Compared with
Zendesk vs Freshworks
| Zendesk | Freshworks | |
|---|---|---|
| Employees | 5,528 | 6,579 |
| Founded | 2007 | 2010 |
| Headquarters | San Francisco, California, US | San Mateo, California, US |
Latest videos from Freshworks on YouTube
How World-Class Brands Scale with Freshworks
Balance AI Automation In Customer Support with Human Handoff | Email AI Agent | CX Quick Wins
Scale Customer Support Across Multiple Brands with Email AI Agent | CX Quick Wins | Freshdesk
What Are XLAs? Beyond SLAs in IT Service Management | Freshservice
Freshworks FAQ
As of 2026-10-04, Freshworks has 6,579 employees, based on the Enrich Layer count of LinkedIn profiles that list Freshworks as their current employer. Its LinkedIn company size band is 1,001 to 5,000.
As of 2026-10-04, Freshworks is headquartered in San Mateo, California, US.
Freshworks was founded in 2010.
As of 2026-10-04, Freshworks is classified in the Software Development industry.