Solutionreach, Inc.
Accelerating Revenue Through Better Communication
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Overview
For those looking to do meaningful work that matters, this could be the place for you. At Solutionreach, work is more than a job – it is a calling: To create. To design. To code. To automate. To collaborate. To stretch. To grow. Not just to do something better, but to attempt things you have never thought possible.
Solutionreach is 100% focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. Solutionreach's patient engagement software includes automated appointment reminders, recall messaging, two-way texting and payment tools that let patients pay online by card, HSA or FSA, and it integrates with practice management and EHR systems. The company serves dental, eye care and medical practices, as well as DSOs, vision groups, hospitals and medical groups.
The business began in 2000 as Communitect, which built text messaging technology that let banks communicate with their customers. After integrating with dental practice management systems, it was rebranded as Smile Reminder and added email reminders, patient recall and customizable newsletters. It later expanded to optometrists, cosmetic surgeons and dermatologists and was renamed Solutionreach. The platform supports more than 400 PM/EHR integrations and sends over two million SMS messages daily.
But we can’t do it alone. Each practice we work with has to be “all-in”. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is willing to roll up their sleeves and get to work on making patients happier and healthier, then we’re the right partner. If a practice is ready to start growing and increasing revenue hand over fist, then we’re the right partner. To learn more about whether or not we’re the right partner, schedule a personalized consultation now at www.solutionreach.com.
Funding rounds
2 rounds. Latest: Private Equity Round, 10 May 2012.
| Date | Type | Amount |
|---|---|---|
| 10 May 2012 | Private Equity Round | Not disclosed |
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Latest videos from Solutionreach, Inc. on YouTube
Watch the trailer | The Trust Gap — a Fireside Chat with Dr. Geeta Nayyar
AI Receptionist by Solutionreach: No missed calls, No call backs
Meet Daryl – A Better Way to Engage with Patients
Meet Daryl - Appointment Reminders Patients (and Providers) Can Count On
Recent posts from the Solutionreach, Inc. blog
- Release Notes – October 2026
Fill 1 X Fill 1 Fill 1 SUMMARY In this release, we’re rolling out updates that make your workflow smoother, clearer, and easier to navigate: Intake: Image uploads for insurance cards, IDs, and photos Intake: Save-as-draft so patients can finish packets later AI Receptionist: Closure and holiday settings so Stella knows when your practice is closed Groups: Criteria Groups look back up to 90 days for past appointments Insurance: Real-time alert badges for disconnected insurance portals SR Schedule: Insurance entries that carry through the online scheduling form SR Schedule Pro: Plain-language reasons for failed appointment request posts System enhancements: Outdated Intake link prevention, Intake image preview controls, and Call to Schedule emails for rejected appointment requests Intake Collect insurance cards, IDs, and photos in Intake: Intake image uploads are now available for Intake users to add to their packets. Patients can upload insurance cards, patient IDs, and patient photos.
- Your team already has enough to manage without adding another complicated workflow.
There are patients at the desk, phones ringing, schedules changing, messages coming in, and plenty of follow-up that still has to get done. Stella (AI Receptionist) helps by answering calls your staff can’t get to, helping patients with scheduling, and giving your team visibility into what happened.