AfterShip
Make every post-purchase moment count with AfterShip.
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Overview
AfterShip is the AI post-purchase platform built for the brands obsessed with what happens after checkout. More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, DIME Beauty, Dr. Squatch and more — and we're the infrastructure behind Shopify, TikTok Shop, PayPal, and OpenAI. AfterShip's customers also include retailers such as Wish, Harry's, Etsy, ManoMano and Rakuten France.
We've tracked over 11B shipments, processed 16M returns, and connected merchants to 1,400+ carriers worldwide since 2012 — bringing order tracking, shipping, returns, warranty, and AI delivery predictions into one unified system. The returns product is built around exchange-first flows, store credit, partial refunds and fraud prevention, while the analytics tools tie tracking visits and return requests to repeat revenue.
Beyond post-purchase tools, AfterShip offers sales and marketing software covering email, SMS, popups and forms, product reviews, personalization, referral programs, landing pages, mobile app building and TikTok Shop management. It also publishes a mobile parcel tracking app and serves marketplaces and logistics providers. The company has a globally distributed team of about 450 employees and keeps a flat organizational structure.
Funding rounds
Disclosed funding: $70M across 7 rounds. Latest: Series B, 22 Apr 2021.
3 rounds have an undisclosed amount, not included in the total.
| Date | Type | Amount |
|---|---|---|
| 22 Apr 2021 | Series B | $66M |
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Latest videos from AfterShip on YouTube
Review Return Requests Faster with AfterShip Agent | AfterShip Returns
Made $56K Last Month on TikTok Shop - Here's How #tiktokshop #ecommercetips #aftership
Dynamic vs Static Product Bundles: Which Strategy Wins? #shopify #tiktokshop #ecommerce #aftership
How You stopped paying for photoshoots with this FREE AI
Recent posts from the AfterShip blog
- Best Returns Management Software & Returns Platforms for eCommerce: Our 2026 Top Picks
Beyond the Portal: Why Your Returns 'Platform' Matters in 2026 Your returns portal is only 10% of the problem. The real cost of returns is hidden in your warehouse, your support tickets, and your P&L.
- The 5 Best Easyship Alternatives for Scaling DTC Brands in 2026
Your brand is growing, but is your shipping software holding you back? If you started with Easyship, you might be noticing the cracks: rising WISMO tickets, a clunky returns process, and a customer experience that doesn't feel like your brand.