Modern Health

Modern Health is a global workforce mental health platform that organizations offer to employees and their eligible family members as an employee benefit. Its corporate entity is Modern Life, Inc., with a mailing address in San Francisco. It serves HR, total rewards, benefits and people leaders responsible for complex, distributed workforces, and also works with benefits consultants, health plans and channel partners. Employers can choose per-employee-per-month (PEPM) or usage-based pricing. Platforms of this kind are often positioned as an alternative or complement to a traditional employee assistance program (EAP).

Services include evidence-based coaching, therapy, group support and digital programs, from self-guided tools to crisis care, along with substance use care, family care, Modern Health Pathways and Circles by Modern Health. The company's Adaptive Care Model pairs clinically validated assessments with structured matching to guide members to an appropriate level of support and adjust care as needs change, with members connected through a stepped care methodology. Stepped care is an established clinical framework that starts people on the least intensive option likely to help, so subclinical concerns can be addressed alongside more severe ones.

Care is delivered through a proprietary provider network spanning more than 200 countries and territories and more than 80 languages, with an average time to first appointment of under 24 hours. That reach is most relevant to multinational employers, which otherwise often assemble separate local benefits country by country. The company describes its mission as improving the lives of people and their communities through an inclusive mental health solution, with priorities that include simple access, a standardized care experience across locations and culturally aligned care. It also publishes material on workforce mental health strategy, global benefits implementation, clinical outcomes, preventive care, manager enablement and the return on mental health benefits.