Listen Labs

Listen is an autonomous market researcher that makes research simple and fast. Share your business question, and our AI handles everything - designing the studies, finding the right participants, moderating interviews, and analyzing responses. Whether you're testing products or exploring new markets, Listen is a skilled researcher that works 24/7, delivering insights in hours instead of weeks. Listen is trusted by Google, Microsoft, SKIMS, Nestlé and hundreds of enterprises to unlock customer understanding at scale.

Listen Labs recruits participants from a global network of more than 50 million people, including hard-to-reach audiences, and clients can also interview their own contact lists. Its AI moderator asks follow-up questions and conducts interviews in more than 120 languages. Deliverables range from highlight reels to presentation slides, with each claim linked to a specific interview, and past studies, themes and reports stay searchable in a shared workspace.

Use cases include market and audience understanding, concept and prototype testing, creative and message testing, B2B and expert audiences, usability testing with screen sharing, and brand tracking. The company also employs senior in-house researchers in UX, insights and data science who work alongside client teams.