CRM Properties

CRM Properties is a residential property management company in Central Indiana that manages rental homes on behalf of real estate investors. It works across the Kokomo, Indianapolis and Muncie areas, and also serves Carmel, Fishers, Westfield, Noblesville, Zionsville, Lawrence, Plainfield, Speedway and Broad Ripple. The company has more than 10 years in the business, and its team members are licensed real estate agents and members of the National Association of Residential Property Managers (NARPM). NARPM is a trade association focused on the management of single-family and small residential rental properties, so membership points to the segment in which the company operates.

Its core service is full-service management covering resident screening, regular inspections for property condition and lease compliance, and maintenance requests that are evaluated before scheduling. Screening includes rental and employment history, credit, background and eviction checks, and income verification for every application. Alongside management, the company offers real estate sales, renovations and consultations, and also buys properties directly, a combination that lets an owner rehabilitate, lease and eventually sell a rental through one firm.

Owners typically hire a property manager when a rental is underperforming or takes too much of their time; at CRM Properties, onboarding consists of a consultation call followed by a signed management agreement, and the company also handles transfers from other managers. Each member of the team specializes in a different part of the management process, with separate functions for leasing, maintenance and renovation, and portfolio management. Its stated core values are growth, ownership, organization, teamwork, integrity and proactiveness.