Zendesk vs Intercom
Zendesk has 4.5x Intercom's headcount on LinkedIn (5,528 vs 1,238 employees). Intercom was founded 4 years later than Zendesk (2011 vs 2007). Both are headquartered in the United States. Zendesk lists 11 office locations, Intercom lists 5.
Side by side
| Fact | Zendesk | Intercom |
|---|---|---|
| Employees | 5,528 | 1,238 |
| Company size | 5,001 to 10,000 employees | 1,001 to 5,000 employees |
| Industry | Artificial Intelligence | Software Development |
| Founded | 2007 | 2011 |
| Headquarters | San Francisco, California, US | San Francisco, California, US |
| Company type | Privately Held | Privately Held |
| Office locations | 11 | 5 |
| LinkedIn followers | 691,237 | 190,686 |
| Latest funding round | Private Equity Round, 22 Nov 2022 | Not listed |
Shared specialities
- Customer Support
- Customer Service
- AI
Zendesk vs Intercom FAQ
As of 2026-10-05, Zendesk is bigger, with 5,528 employees compared with 1,238 at Intercom.
Zendesk is older. It was founded in 2007, while Intercom was founded in 2011 (data as of 2026-10-05).