How Do I Change or Cancel My Subscription Plan?

July 23, 2024

3 min read

We get it - flexibility is key when it comes to managing your subscription. Whether you're looking to upgrade, downgrade, or even cancel your plan, we've...

We get it - flexibility is key when it comes to managing your subscription. Whether you're looking to upgrade, downgrade, or even cancel your plan, we've streamlined the process to be as painless as smooth as possible. Here’s a quick guide to help you with each of these options.

How do I upgrade my plan?

Need extra perks? Running out of credits? Upgrade your plan by following this simple step-by-step guide just for you.

  • Let’s say you are on a $49/mo plan and you are considering to upgrade your plan into $299/mo plan.

![Upgrade plan on Enrich Layer dashboard](https://lh7-us.googleusercontent.com/docsz/AD_4nXcgu0IC6FrDEsa_snCV7top60gi83SiOb2WDiAKtPrKrTtKAG76pwozSVeTP17USPk_eXEJ1TngIrnLizkWurv1jds0iDa33-SrVGvQsKlnfsviaVGVsPf6y4MX0SKoReELwBMNhsD4VQCfDNX6ikBt14s?

  • You will then be redirected to the Change plan page. Choose your new plan and click “Upgrade plan”.

![Upgrade plan on Enrich Layer dashboard](https://lh7-us.googleusercontent.com/docsz/AD_4nXdTxRO7auzmwu21EnJZ6y-pTISldTUnX1z8qTW5A4jEgZeSKKZYoegW6RVYDiEWfqkRHShE6kVv68PDC8eQVyMH-yee8EnV4RF91P_MaVq00C8fVfHLGlnaQNV7akDTN3cIMFjzVwv_iWVBu5cQxnUQSKYE?

  • An order confirmation will pop up. If you'd like to enable the auto-topup, click on “Change plan and enable credit auto-topup”. For manual-topup, you can click “Change plan only”. You can always enable auto-topup later in your account settings.

Pay for plan upgrade on Enrich Layer dashboard

How do I downgrade my plan?

  • From your dashboard, head to “Plan and payments”. Select your new plan then click on “Change or cancel plan”.

![Downgrade plan on Enrich Layer dashboard](https://lh7-us.googleusercontent.com/docsz/AD_4nXfEk9MI7L1KNXaOoQwD199zKLcpWM4VaYlu66N84zK52_cM9GYXIi-CtQW33EAFCiXXa3C-T2ZdzHf3bQ2vIFwP1Z6vHzeezGiJGl6TSbIDy1q9RDNCGcIttY3YzWJuVJantQhCNH6NprzNnaD3Kg5UUrDS?

  • You will then be redirected to the 'Change plan' page. Select your new plan and click on “Downgrade plan”.

![Downgrade plan on Enrich Layer dashboard](https://lh7-us.googleusercontent.com/docsz/AD_4nXfi5Vh8aeCngaFNFbtMUn7IvWLLwKWKEmpvxR96SEPw3atgQ3Jpa8oVHycgJLmRF4dW8LtgR6gm1sxRiyPv0Y54yDMCKHsDI58uethOM7DIhbaC5X47x87GjIBcwSG3tOrgRV0RRz36iKPixtAoSOsifUx3?

  • A pop-up message will display your cancellation fees. Tell us why you would like to cancel your plan, then click “Next”.(Note: If you're ending your annual subscription early, you might be liable for cancellation fees!
  • You will then be redirected to “Change plan” page. Scroll down and click on the “Cancel plan” button.

![Cancel plan on Enrich Layer dashboard](https://lh7-us.googleusercontent.com/docsz/AD_4nXeDIpTnca1d-LR21sL5FSL2GYrm7kcWWTkYgokO6YX2z_yyS8FCDeKSHCkWTyeAzvbXll2uesLg-qZ3n-9AjvQrFvcIOCb8lcRSbW4dBF-_xVCLTswr7pi8fb5ZXF8EqERKQTBgg09bR7SrrJ1wp3kkcpA?

  • A pop-up message will display your cancellation fees. Tell us why you would like to cancel your plan, then click “Next”.(Note: [If you're ending your annual subscription early, you might be liable for cancellation fees!](#:~:

![Pay for Enrich Layer plan cancellation fees](https://lh7-us.googleusercontent.com/docsz/AD_4nXf_i72Pk1meGPPGzI8M53-AeGi2rU4WvGxLarBmsUIQsh6kELJg2webPacIVm4EdgOi814tbJX0nm_rgESrblda3T_bd4p7D3efFVLqsdhYWljYyt4FXazlcQQL-8rtemUig5El-LX2QfWbzNIU68DEa935?

  • Click on “Pay $xxxx and Cancel plan”.

![Pay for Enrich Layer plan cancellation fees](https://lh7-us.googleusercontent.com/docsz/AD_4nXf96s7AzGQjf2CpochBo-j8Ge5SvniPvDQXVkEmw_L5J5V1Aguf_HJvQKpxlEyL0Z4tK2YvMDY6IwtXKV2o7s8mWalLzj4fuWaF-sn8Ad76Y16cZR05BMZ656nAFv1hNKW5NzzVFCUPU2m860kDt2kmIcPy?

You can resubscribe any time from the comfort of your own dashboard. Thank you for choosing Enrich Layer and we hope to serve you again